Refund Policy

Yoga ReSource — Yoga Therapy School & Clinic
Last update: October 27, 2025

1. Purpose and scope

This policy describes the refund, cancellation, and transfer terms applicable to purchases made through the resourceyoga.com website, including:

  • training courses, workshops, and retreats;

  • clinic services;

  • subscriptions or memberships;

  • digital products (online training courses, replays, downloadable documents).

It aims to protect both the rights of the client and the sustainability of Yoga ReSource's activities in a spirit of transparency and mutual respect.

2. Digital products and instant content

In accordance with the Consumer Protection Act, any product delivered by download or accessible immediately after payment (online training courses, replays, digital manuals, videos) is non-refundable once access has been granted or the connection link has been received.

By confirming your purchase, you acknowledge:

  • that access is provided immediately;

  • that the right of termination provided for by law does not apply;

  • and that any subsequent requests for reimbursement will be refused.

3. In-person training courses and workshops

3.1 Cancellation by the participant

(in accordance with the Quebec Consumer Protection Act)

You may cancel your registration without incurring any fees or penalties before the start of the training course or workshop by sending written notice (by email to carina@resourceyoga.com) or using the official cancellation form from the Office de la protection du consommateur.

If the training has already begun, Yoga ReSource may only claim:

  • the cost of courses already taken;

  • and a penalty equal to the lesser of the following two amounts:

    • $50, or

    • 10% of the price of classes not attended.

The contract is terminated upon sending the written notice or form.
Yoga ReSource will refund any amount due within 10 business days of receiving the termination notice.

3.2 Cancellation by Yoga ReSource

In the event of cancellation of an event (illness of a trainer, insufficient number of registrations, force majeure), registered participants may:

  • be transferred to a new date;

  • receive a full credit valid for 12 months;

  • or get a full refund.

4. Retreats and immersions

Retreats involving venue reservations, meals, and accommodations involve fixed costs that are non-refundable.

Terms and conditions:

  • Up to 60 days before the event: full refund, minus a $200 administrative fee.

  • Between 60 and 30 days prior: credit for the amount paid, transferable to another retreat within 12 months.

  • Less than 30 days before: non-refundable, except in cases of force majeure (death, serious medical emergency).

Any retreat canceled by Yoga ReSource will be fully refunded.

5. Clinic services

Private consultations may be canceled or rescheduled up to 24 hours in advance at no charge.
Any appointment missed or canceled less than 24 hours in advance will be billed in full.
Insurance receipts are provided only for consultations that have taken place.

6. Subscriptions and memberships

Recurring subscriptions (community access, online content) are automatically renewed at the selected frequency.
You can cancel the renewal at any time before the expiration date via your account or by emailing carina@resourceyoga.com.
Periods already started are non-refundable, but access remains active until the end of the paid period.

7. Force majeure

Yoga ReSource cannot be held responsible for delays, cancellations, or changes caused by events beyond its control: pandemics, natural disasters, strikes, technological breakdowns, or government decisions.
In such cases, participants will be offered:

  • a resumption of activity;

  • or a credit valid for another event.

9. Reimbursement request procedure

All requests must be sent in writing to carina@resourceyoga.com, specifying:

  • your first and last name;

  • the date and title of the activity;

  • the reason for the request.

Approved refunds will be made using the same payment method within 10 business days.

10. Applicable law

This policy is governed by the laws of Quebec and applicable Canadian federal laws.
Any dispute shall be brought before the courts of the District of Montreal (QC).

11. Update

Yoga ReSource reserves the right to modify this policy at any time.
The most recent version is published on this page.
Your continued use of the site or registration for our activities constitutes acceptance of the changes.

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